We go beyond improving the process
Possessing the right combination of know-how and technology, we apply a full range of capabilities to support your business, and we constantly work to make every phase of the process simple, from beginning to end.
- Receive real time Web-based order tracking
- Order with confidence - we guarantee the accuracy of our work
- Reduce overhead and communication costs
- Improve your cash flow, because we advance funds for publication and agent costs
Our online processing system accepts orders that are either manually entered by our staff or electronically received via electronic data transfer or this Web site. When an order enters the system, it automatically processes and tracks posting and publishing orders and establishes a set schedule for each file's completion. As each order reaches its process milestones, the system automatically sends notification emails or e-Faxes to customers, keeping them up to date.
In addition to automated electronic notices, customers are provided password-protected access to their own customer account Web page. This page presents the status of all of open and completed orders in a searchable report format.
RSVP also offers an interactive, voice-response service that provides upcoming sale information to potential bidders.
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